Who we are

This is http://www.synfig.org/ website, operated by “Dmitriev Konstantin Igorevich” Sole Proprietorship. The Owner and Data Controller located at 144 Lenina Street, 649007 Gorno-Altaisk, Russian Federation.

This Privacy Policy applies to information that we collect about you when you use http://www.synfig.org/ or any website/service residing at subdomain of “synfig.org” (further referred as Website).

What personal data we collect and why we collect it

We only collect information about you if we have a reason to do so – for example, to provide our services, to communicate with you, or to make our services better.

Donations and product purchases

We collect information about donations and product purchases placed on our Website. The collected information is: name, email address and account username (if applicable). This information is used to:

  • Fulfill orders
  • Provide rewards and benefits for most active donors
  • Respond to user requests, including support inquiries and refunds
  • Set up user accounts (if required for order fulfilling)
  • Comply with any legal obligations we have, such as calculating taxes
  • Send product update messages (if appropriate consent is explicitly given)
  • Inform community about incoming donations

The personal information about donation (name or username) might be displayed publicly only if appropriate consent is given.

We generally store information about users for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for as long as a subscription account remains active with us. Inactive accounts are stored for 10 years for tax and accounting purposes. This includes User name, email address and billing address.


When visitors leave comments on the Website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

A User’s name and email address are recorded when contacting us. We do not use the information submitted for marketing purposes.


If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that Website.


We use WordPress Stats analytics service provided by Automattic Inc. Personal data collected: cookies and usage data. This data is used to identify the ways people visit and interact with our Website, for the purpose of improving the quality of Website content. The WordPress Stats service privacy policy is available here: https://automattic.com/privacy/.

Who we share your data with


When you purchase a product or making donation through this Website we may send information (your email address) to Paddle service, which is handling purchase process.


We use ElasticEmail service to send transactional emails about your account and purchases, as well as email announcements about product updates and relevant company news/promotions (if appropriate consent is given). Only email address information is transferred to this service. For more details please refer to their Privacy Policy.

Services by Zoho

We share some of collected data with the following services provided by Zoho Corporation Pvt. Ltd.:

  • Zoho Desk – for handling support and contact inquiries. With this service we keep records for all requests, which include your name, email address and messages. We also transmit amount of your total donation pledges and purchase history, which is used to provide relevant context. We do not use the information submitted for marketing purpose

For details about handling information within those services, please refer to Privacy Policy of Zoho Corporation Pvt. Ltd.


We use Zapier service to transfer information about purchases (which come from third-party services, see below) to this Website, Zoho Desk and Zoho CRM. Please see Zapier Privacy Policy for more details.


We use Akismet anti-spam service to automatically detect spam comments on the Website. The information includes the commenter’s IP address, user agent, referrer, and Website URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). For more details please refer to their Privacy Policy.

What third parties we receive data from


We receive information about purchases/donations given to our project through Patreon platform. The donations are transferred using Zapier service. Please see Patreon Privacy Policy for more details.


We receive information about purchases/donations given to our project through Paddle payment service. The donations are transferred using Zapier service. Please see Paddle Privacy Policy for more details.


We receive information about your purchases/donations given to our project through Gumroad platform. The donations are transferred using Zapier service. Please see Gumroad Privacy Policy for more details.

Akismet Anti-Spam

Visitor comments may be checked through Akismet automated spam detection service. For more details please refer to their Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this Website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our Website.

Sensitive and private data exchange between the Website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

What data breach procedures we have in place

If we experience a privacy breach, we promise to disclose it as soon as possible, and provide email notifications to all affected (or, possibly affected) users.

Contact information

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us.

This document was last updated on September 8, 2018